FAQ
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Frequently Asked Questions
Sizing & Fit
Every RITUAL RIB™ style (leggings, bike shorts, sports bra, longline, one piece and long sleeve top) comes in sizes XS, S, M, L and XL.
- Leggings and Bike Shorts: run small. Size up for a more relaxed fit.
- Sports Bra and Longline: true to size. If you're between sizes or fuller through the bust, we recommend sizing up.
- One Piece: true to size. If you have a longer torso, we recommend sizing up.
- Long Sleeve Top: designed for a second-skin fit. We recommend taking your true size for our signature sculpting compression.
The RITUAL RIB™ Leggings are full length with an 85cm inseam. The RITUAL RIB™ Bike Shorts are mid-thigh length with a 4 inch inseam. Both have a mid-rise compression waistband, an invisible scrunch seam and no front seam.
The RITUAL RIB™ Sports Bra and Longline are both medium support, with removable padding. The Sports Bra has a wide compression underband and the Longline has an extended compression band. The One Piece has a built-in bra with removable padding.
Fabric & Care
RITUAL RIB™ is our signature compression rib fabric, a nylon and elastane blend. It has four-way stretch and is designed to sculpt and contour: thick enough to hold, soft enough to live in. Our tops, bras and one piece use a sweat-wicking performance version of the fabric.
Yes. The RITUAL RIB™ Leggings, Bike Shorts and One Piece are squat proof.
Cold machine wash with like colours. Hang to dry. Do not tumble dry. Do not bleach.
Our Volume I. collection comes in three colourways: Caviar, Figtree and Boysenberry.
Shipping
Orders are processed within 2 business days. You'll receive a confirmation email with tracking once your order has shipped.
Standard shipping within Australia is $15 AUD, or free on orders of $150 AUD and over. Express shipping is a flat $20 AUD. All orders are sent with Australia Post and include tracking. Orders are processed within 2 business days, and delivery times vary by location, so your estimated delivery time is shown at checkout.
We currently ship within Australia only. We don't ship to New Zealand or internationally at this time.
All orders include tracking. Your tracking number will be emailed once your order ships, or you can track it through the Shop app. Once your order is with the carrier, transit times are estimates only.
Returns & Exchanges
You can return your order within 21 days of delivery for a refund, store credit or exchange. Items must be unworn, unwashed and in their original packaging with all tags attached, and free of perfume, body odour, deodorant, washing powder, make-up, tan marks, glitter and pet hair. Final Sale items can't be returned. This policy applies only to purchases made directly through saintayaactive.com.
Email hello@saintayaactive.com within 21 days of delivery with your order number, the item(s) you're returning, and whether you'd like a refund, store credit or exchange. Once we confirm, pack the item(s) securely in their original packaging with your order number and post them to: Saint Aya Active – Returns, 10 Bartley Street, Chippendale NSW 2008, Australia. Return postage is at your cost, and we recommend a tracked service. Returns sent without contacting us first may not be processed.
Refunds go back to your original payment method and are processed within 5–7 business days of your return being received, inspected and approved. Original shipping fees are non-refundable, and discount codes are forfeited and not reissued.
Yes. You're eligible for one free size or colourway exchange per order, subject to stock. Your exchange is dispatched once you've emailed us the tracking number for your return. We cover shipping on your replacement item; return postage remains at your cost.
Yes. All eligible returns can be issued as store credit instead of a refund. Store credit is valid for 12 months from the date of issue. Store credit and gift cards are not refundable and can't be exchanged for cash.
Please inspect your order on arrival. If anything is defective, damaged or incorrect, email hello@saintayaactive.com with your order number and a photo of the issue. We'll arrange a replacement, repair or full refund at no cost to you, including return shipping.
Payment & Contact
We accept Visa, Mastercard, American Express, Union Pay, PayPal, Apple Pay, Google Pay and Shop Pay. Afterpay is also available.
Email hello@saintayaactive.com. Our Customer Care team is available Monday to Friday, 9:00am–5:00pm AEST. Please allow 24–72 business hours for a reply.


